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Who can become a METRO customer?
I lost my card, can I get a duplicate?
How can I get the METRO Card?
What documents are needed to request the METRO Card?
Can an employee use my METRO Card? Can I request a temporary purchase authorization?
Can minors access the Stores?
Food Delivery Service
Have your order delivered to your business, order online, track delivery
METRO stores
Access METRO stores, find locations, check assortment and opening hours
Marketplace
Buy non-food products from METRO´s digital marketplace, register, explore features
Become a customer
Register to buy at METRO, review requirements, sign up online or in-store
Manage Account
Add staff members to purchase, view invoices, update contact details, adjust settings
My METRO card
Get a new card, manage permissions, report lost card, reactivate card
METRO Services
DISH, Metro Academy, Click & collect
Returns and guarantees
Return defective products, file complaints, claim or extend a guarantee